FREQUENT QUESTIONS
All the jewelry by Daniel Burj is designed in Ibiza
All our products are made of sterling silver 925. All the pieces go through a high quality control by laboratories that certify them. We also offer some pieces in gold or mixed metals like bronze.
All our bracelets are one size and fit most wrist sizes.
JUST SIMPLY USE OUR SIZE GUIDE
We ship all over the world. If your country doesn’t appear on the list when you finalize the order, send us an email to [email protected] . The cost of shipment and delivery depends on where you are in the world. The national shipment to Spain is approximately 2 to 4 days, international shipment is approximately 7 to 14 days.
You can contact us to engrave your jewelry and we will give you a quote.
Don’t worry , you can count on us!
We use the best silver 925 in the market for our jewelry, under no circumstances does it lose its colour like cheap metals. If your silver piece of jewelry has changed colour or gone darker, it’s normal, it can be fixed by cleaning it with a damp jewelry cloth.
If your jewelry hasn’t changed colour and is faulty, send us an email with an attached photo to [email protected] and we will change it without cost. You will receive all the additional information by email.
Please note that we are unable to make an exchange if the product has been damaged due to misuse (pulled or bending). Intentionally damaged items are excluded from our warranty.
NEED HELP?
If you still have doubts, or want to ask us something, do not hesitate to contact us.
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