As soon as you make your purchase, you will receive a confirmation e-mail and our team will get to work so that you receive your order as soon as possible. If after the time indicated below for each country you have not received your order, please contact us with your order number and we will review your order history to find a solution as soon as possible. You will receive an email with the tracking of your order so you can be aware of the status of your shipment at all times.
SHIPPING COSTS:
- Shipping to Spain Mainland: 4.95 euros each shipment. For purchases over 65 euros, shipping will be free.
- Balearic Islands and Portugal: 10.75 euros per shipment. For purchases over 100 euros, shipping will be free of charge.
- Canary Islands: 39.95 euros per shipment.
- Shipping to EU: 14.95 euros per shipment. On purchases over 100 euros, shipping will be free of charge.
- Switzerland: 25.65 euros per shipment.
- Norway: 28 euros per shipment.
- Israel: 44.05 euros per shipment.
- Turkey: 68.5 euros per shipment.
- United Kingdom: 23.5 euros per shipment.
- United States and Canada: 29.95 euros per shipment.
- South America: 44.95 euros per shipment.
- Asia and Oceania: 47.95 euros per shipment.
- Africa: 44.05 euros per shipment.
- Occasionally, shipments to countries outside the EU, may involve additional taxes and duties, which in this case, will be borne by the buyer.
DELIVERY TIMES:
- Standard shipments to Spain from 3 to 5 days.
- Premium shipments to Spain from 1 to 2 days.
- European Union shipments from 3 to 7 days.
- Shipments to the Rest of the World from 3 to 10 days.
Daniel Burj will not be responsible for delivery errors that occur when the delivery address entered by the user in the order form does not correspond to reality or when any data has been omitted.
At all times Daniel Burj will work to provide the best service in terms of international shipments, however, it may happen that for some reason or cause beyond our control, an order may be canceled, in which case Daniel Burj will communicate within a period not exceeding 48H working accompanied by refund in the payment method used by the customer for the purchase.
To place an order is necessary to connect to www.danielburj.com and add the product you wish to purchase to the basket, according to the instructions on the screen, filling out for this purpose the order form provided and validating it. It is essential that the data on the form are correct, since Daniel Burj reproduce exactly the written, without modifying letters, capital letters, punctuation marks, etc..
In the event that the shipping information is incorrect, the cost of a new shipment will be borne by the customer. The validation of the order by the customer expressly implies knowledge and acceptance of these general conditions of contract as part of the conclusion of the contract. Unless proven otherwise, the data recorded by Daniel Burj constitute proof of all transactions between Daniel Burj and its customers. Daniel Burj will file the electronic document in which the contract is formalized and it will be accessible. Once the purchase is made, the user will receive an order confirmation by e-mail including the purchase invoice.
RETURNS POLICY
The aim of Daniel Burj is to ensure the full satisfaction of its customers. If you are not completely satisfied with your purchase, you may return your item(s) in exchange for a Gift Card.
To make a return, the following conditions must be met:
– Returns must be made within 14 working days from the date of delivery and must be communicated by e-mail to the following address: [email protected]
– Returned items must be unused and complete.
– Customers will not be reimbursed for initial delivery charges.
Once the items have been received and inspected, a refund will be issued for returned items. If an exchange is made, the customer will be required to purchase the desired item using the same item.
